Tuesday, October 4, 2011

Keep an Eye on the Customers


Dialogue:
Saw:  I’ll do this, but, uh… I got a lotta customers, you know, so, um… I gotta keep an eye on that.
Me:  Yes, no, of course, that’s completely understandable.  This’ll be really quick.
Saw:  Ok, yeah… that’s all right.

Me:  Where did you grow up?
Saw:  Um, Nashville, Tennessee.
Me:  Oh?  Nashville?
Saw:  Yeah.
Me: What was your home life like as a kid?
Saw:  Uh… very, uh… I was a spoiled person.  Spoiled, yeah, spoiled.
Me:  What did you want to be when you grew up when you were a kid?
Saw:  Football player.
Me:  Football player?
Saw:  Yeah.
Me:  That’s cool.  Were you on any sports teams?
Saw:  Uh, yes, I played for Bellevue, when I was growin’ up, I played, uh, uh… Junior Pro League when I was growin’ up.
Me:  What was that second one?
Saw:  Junior Pro.  Junior Pro League.  And, uh… I guess that’s about all.
Me:  So, um, I guess what brought you to Nashville is just that you’ve always lived here?
Saw:  Always lived here.
Me:  What is a typical day like for you?
Saw:  Um… I’d say normal.
Me:  Yeah.  What do you do from morning to night?  Just a real quick run through.
Saw:  Tryin’ to basically work, yeah work.
Me:  Yeah?
Saw:  Uh-huh.  Uh, I’m goin’ to go over to that lady.

Saw:  You know, I said I had to keep an eye on my customers.
Me:  Yeah, I know, it’s no problem.  Thanks for doing this.

Me:  Do you have somewhere to live right now?
Saw:  Uh, no, I’m… I’m homeless.  Sometimes I stay at the mission.
Me:  Do you have a job, other than selling The Contributor?
Saw:  No, no… I don’t.
Me:  So… if you don’t mind me asking, why do you think that is?  Like, what caused it?
Saw:  No, I don’t mind, um… I mean, I grew up payin’ bills since I was, like, fifteen, so…
Me:  So you think that’s what caused it?  Having to start paying bills so young?
Saw:  Yeah.
Me:  How did you get involved in The Contributor?
Saw:  They just offered me a job, ya know.
Me:  Oh, ok… um… do you like working for The Contributor?  You don’t have to worry, I’m not, like, reporting to anyone or anything.  It’s just a question, part of the interview
Saw:  Uh, yes… I mean, yeah, it’s a job.  And I need a job.  But they’re all right.
Me:  Cool.
Saw:  Yeah, I mean, it’s better than goin’ out and getting in trouble, ya know, and hurting people.  Would you rather me be doing that?
Me:  Oh, no, of course not, no… I was just asking, you know, ‘cause it seems like a tough job, standing out here all day, so I was just wondering.
Saw:  Yeah, it is, but it’s a job, and every job’s got its problems, you know?
Me:  Yeah… oh don’t I…
Saw:  Yeah.
Me:  So tell me more about The Contributor.  Is there anything more you’d like to tell me?  Like, just, anything about The Contributor?
Saw:  Nah, not… not really.  It just really gives me something to do, ya know, rather than… like, when I was thirty, I was doin’ drugs and alcohol, and I'm forty-two now, so, ya know, it’s better than doin’ that.  I’ve had some bad luck.
Me:  Oh? Yeah? Well… I’m sorry about that, um… and that probably doesn’t help anything, the whole situation, does it?  Um… would you mind elaborating on that a little bit?  I’m not trying to pry, I just—
Saw:  Uh, you know, I got a lot of customers right now, so I’m going to have to let you go, all right?
Me:  Oh, ok, well, um, thank you for your time!
Saw:  Yeah, it’s no problem.  I just, uh, I gotta get back to my customers.  See ya.

Analysis:
The first thing I drew from this was said before the interview technically even started, and I jotted it down very quickly once he said it:  the idea of customers.  Maybe it's my narrow-mindedness, or maybe I'm a demeaning person, but I had never thought of the cars driving past vendors of The Contributor as being customers.  In my mind, vendors were still homeless people, who needed money or some kind of a job, and this was the most honest way they could go about that.  But I'd never really thought of it as a business before, or that the vendors would think of all the cars driving past them on a daily basis as customers.  But honestly, if I were doing that job, I would need some way to cope with standing there as nearly every car drove past, the people inside not even looking at me, and I guess the best way to do that would be to think of it as any other job, especially like those in retail, and not take it personally but just think that they didn't want to buy my product, and that's fine.  Almost like I was selling it at a shopping mall or something.  It would be far less demeaning and discouraging to think of it that way instead of, "Well, they just don't want to buy my paper.  Something's wrong with how I'm selling it, " or allow the cynic inside me to say, "No one cares that I'm homeless, foodless, jobless (in a way).  This world is a terrible place full of selfish people who only want for themselves and don't think of the needs of others." Now that'll put a smile on any working face.

I also found it interesting that he thought that he was a spoiled kid.  I'm not going to lie, I was definitely expecting him to say that he had some awful, dramatic home life.  But I guess it kind of fits that he was overly spoiled and thought too much of himself, so when his parents couldn't pay his way anymore or bad luck came his way (which he said it did), then he wouldn't be as able to take care of himself.  However, he did mention that he started paying bills when he was fifteen, so maybe my perception of a spoiled kid is different than his.  Maybe based on where he grew up, he was a spoiled kid, but to me, if he's paying his own bills, he can't possibly be spoiled, because his parents aren't paying for everything for him.  I would've loved to delve into that more, but of course, he didn't seem like he was interested in talking about it, or much of anything at all, and I didn't want to ruin the contact I'd made.

But he's trying to do better for himself, which is a commonality that I hear among vendors of The Contributor and from people begging for money on the street:  they all want to do better for themselves, get a "real" job, be able to afford a place to live-- any place-- and provide for themselves.  They typically see pretty accurately what it is that led them to where they are now, and it's usually bad luck, some kind of failure in a dream profession where success is based on luck and networking, and/or drugs or alcohol.  And I'm encouraged by that, because it makes me believe that maybe I can do better for myself too, despite what's held me back, torn me down, or ripped me apart.  That no matter what, I can hope, dream, and maybe even try to help myself, and someone will be there to help me along.  Isn't that what living in a community is all about anyway?

1 comment:

  1. This post is great. I know it's not always easy to interview someone who is not invested yet you still managed to gain interesting and useful information. Your analysis is clear, direct and very insightful. I also think it would be worth finding out what Saw's definition of a spoiled kid is because I can't imagine it would be the same definition as a student attending Belmont. Keep us the great work!

    Danielle Wisse

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